View Search Results

AlohaCare members, if the storm has affected your health, your medications, or your ability to see a doctor, help is available: -Call 911 for immediate medical attention. -Call 211 for other immediate needs such as food, clothing, shelter, transportation, and other local support services. Call Member Services when it is safe to do so if you need help with non-emergency needs such as: -Transportation: We can help with rides to pharmacies and medical appointments. -Replacing Medications: We can help refill covered prescriptions that were lost or damaged. -Medical Equipment: Replacing covered items like oxygen equipment, walkers, or other supplies. -Personal assistance Caregivers: If you need a back up, will work with you, area agencies, or family to assist you with getting help. -Member ID Cards: We’ll send you a new one if yours was damaged or lost. Contact Us: Please contact AlohaCare Member Services for help, so you can focus on recovery. We’ll work with you to understand your situation and next steps. Official Recovery and Safety Updates: For the most accurate, real-time information on safety alerts and disaster assistance, please refer to these official county and state agencies: -Statewide Support: Visit the HI-EMA Website -County-Specific Resources: Oahu (City and County of Honolulu): Visit the Honolulu DEM Website, Maui County: Visit the Maui County Information Page

Visit the website for updates and resources on the Maui and Hawaii Island wildfires in August 2023.

(March 2026 Kona Low) State of Hawaii Department of Defense Hawaii Emergency Management Agency provides a website with information on the Kona Low on March 2026. Information includes links to information, shelter, public safety notices, road closures and travel disruptions, recovery resources, damage assessment links, hotel information for storm evacuees, links to donate to Kona Low relief efforts, press conference information, and information on preparing for flash floods.

Everyone under one roof can apply for Federal Emergency Management Agency (FEMA) assistance. Typically, FEMA allows only one applicant per household or address to apply for Housing Assistance. If FEMA says you are ineligible for assistance because someone at your address has already applied, you can appeal. Tell us you need your own application. If you appeal, it won’t take help away from someone else. Ask FEMA for help when writing your appeal. Call or speak to FEMA as a Disaster Recovery Center. Send FEMA a signed letter explaining that your damaged home was your primary residence during the August 8, 2023 wildfires. Also explain that your application represents a separate household from the original applicant using the same address. Deadline to apply for the Maui wildfires has been extended to December 11, 2023. --Understanding your FEMA Letter-- Hawaii residents who registered for FEMA assistance for the wildfires that began sweeping across Maui August 8, 2023 will receive a determination letter from FEMA. In some cases, the letter may say you are ineligible for assistance. This is not a denial. It is important to read the letter carefully. It will include the amount of assistance FEMA may provide and information on how you can use your disaster assistance funds. The letter will also explain your application status and it will give you information about what to do to appeal FEMA’s decision. Your letter might also ask you to send additional information or supporting documentation for FEMA to continue reviewing your application. For example, you may be asked to send one or more of the following: - Proof of insurance coverage - Settlement of insurance claims or denial letter from insurance provider - Proof of identity - Proof of occupancy - Proof of ownership - Proof that the damaged property was the applicant’s primary residence at the time of the disaster. If you are one of multiple families living in the same residence, each family within the household may be eligible for assistance. Your landlord will be required to provide a written statement or agreement that clearly says you had a lease agreement in place before the disaster. You can also provide old rent receipts, bank transactions or checks showing you paid rent to the landlord. These receipts must be dated within three months of the fires. In other words, they must be dated between May 8, 2023 and August 8, 2023. If you have questions about your FEMA determination letter, call the FEMA Helpline at (800) 621-3362. Specialists are available 24 hours a day, seven days a week. Help is available in most languages. If you use a relay service such as Video Relay Service, captioned telephone service or others, give FEMA your number for that service when you apply.

Serves as a liaison between the District Health Office and the central vital records office of the Department of Health in Honolulu. Provides order forms for vital records of birth, death, marriage and divorce. Applications for license to perform marriage ceremonies. For individuals impacted by the Maui Wildfires who need replacement vital records, an order may be placed online at https://vitrec.ehawaii.gov or call (808) 586-4602 or (808) 984-2400 ext. 6-4602. A relative may make the order on behalf of the person needing the replacement by uploading a copy of their own government ID (if born in Hawaii) to establish a relationship to the impacted individual. If not born in Hawai‘i, additional documents may need to be shown to verify the relationship. Permitted relatives can include a grandparent, parent, child, sibling, aunt, uncle, or cousin. The fee for an affected individual’s first copy of a birth or marriage certificate will be waived with a FEMA disaster assistance ID Number and/or a Lahaina residential address. For more information see the Frequently Asked Questions (FAQ) on the website: https://health.hawaii.gov/mauiwildfires/

For the Federal Emergency Disaster Management Agency's (FEMA) list of Frequently Asked Questions (FAQ) visit the website. For Hawaii Wildfire (Hawaii Wildfires DR-4724-HI) specific information from FEMA, visit the website https://www.fema.gov/disaster/4724 Deadline to apply for the Maui wildfires has been extended to December 11, 2023.

Hawaii Youth Services Network has made the Piplo Productions' book Trinka and Sam: The Big Fire into a free video. For a free PDF of the book, use guidelines and other resources, visit the Piplo Productions website: https://piploproductions.com/stories/trinka-and-sam/trinka-and-sam-fires/

(Department of Emergency Management Kona Low Storm Recovery) The City and County of Honolulu Department of Emergency Management provides a comprehensive website with information on the Kona Low Storm Recovery. Visit the website for information on health and safety; how you can get help; how you can help others; storm debris cleanup; cancelled DMV or satellite city hall appointments, permitting information for emergency repairs, beach safety, reporting agricultural damage, and lost and found pet reunification. Information may be updated over time so you may need to revisit the website in the future. Additional websites: City and County of Honolulu Department of Emergency Management - https://www.honolulu.gov/dem/ City and County of Honolulu Department of Emergency Management - March 2026 Kona Low - https://honolulu.gov/dem/storm-recovery-information

Visit the website for news, re-entry to impacted areas, safety information for returning to your property, water and wastewater information, maps and data, fire debris removal, recovery phases, and financial and housing assistance. Also, sign up for updates from Maui Recovers on the website.

The Kukulu Switchboard is a place for people and non-profit organizations to put up things they are asking for help with, or services or products they can provide.

(County of Maui Information about COVID-19) Find information about current economic events on Maui at the website. This includes information on the Maui Wildfire August 2023 and COVID-19. County of Maui latest updates and information about COVID-19. COVID-19 Vaccine Information and Clinics: https://www.mauinuistrong.info/vaccination-locations www.mauicounty.gov/2370/COVID-19-Coronav Statewide Emergency Management Agencies: http://dod.hawaii.gov/hiema/get-ready/ To report an individual who is violating self-quarantine, contact local law enforcement on their non-emergency lines: -City and County of Honolulu/Oahu: Call 9-1-1 and ask for the non-emergency line -Maui County: Email [email protected] -Hawaii County: Call (808) 935-3311 -Kauai: File report online at www.kauai.gov/KPD-Online-Reporting COVID-19 Vaccine Information and Clinics: https://www.mauinuistrong.info/vaccination-locations www.mauicounty.gov/2370/COVID-19-Coronav Statewide Emergency Management Agencies: http://dod.hawaii.gov/hiema/get-ready/ To report an individual who is violating self-quarantine, contact local law enforcement on their non-emergency lines: -City and County of Honolulu/Oahu: Call 9-1-1 and ask for the non-emergency line -Maui County: Email [email protected] -Hawaii County: Call (808) 935-3311 -Kauai: File report online at www.kauai.gov/KPD-Online-Reporting

(SNAP Replacement Benefits) --The deadline to apply for replacement benefits for certain zip codes has been extended until April 2, 2026 or April 9, 2026-- A Supplemental Nutrition Assistance Program (SNAP) replacement is a replacement of food purchased with SNAP benefits that was destroyed in a fire, flood, natural disaster, or other household misfortune. The request must be submitted within ten (10) days of the event that caused the loss of food. The amount of the replacement benefit is for the actual amount of food lost, up to a maximum of one month’s benefit amount. Requests can be made verbally or in writing. You can drop off, or email, the APPLICATION FOR REPLACEMENT OF FOOD or a written statement to any Department of Human Services SNAP Processing Center. A written statement should include the following information: Person’s name, person’s phone number, person’s email, case number if known, dollar amount of food lost due to the storm/power outage, and the date of the occurrence as well as additional supporting information that may be helpful. For more information, visit the website and click on the links provided under "SNAP Benefits Replacement Due to Kona Low Weather Event". The deadline to apply for replacement benefits for certain zip codes has been extended until April 2, 2026 or April 9, 2026. Visit the website for a PDF of the application and a link to a list of DHS Proccesing Centers. Visit the website and select "SNAP (formerly Food Stamps)" under the "Benefit, Employment & Support Services (BESSD) SNAP, Financial, Child Care, General Assistance and more" menu option. Look for the link "Click here to view the location of Processing Centers." for information on the SNAP Processing Centers and contact information. For information on the April 2, 2206 see the "SNAP Benefits Replacement Due to Kona Low Weather Event- Read more" on the main Department of Human Services website, https://humanservices.hawaii.gov/important-update-snap-replacement-benefits-deadline-extended-to-april-2-2026/ For information on the April 9, 2026 extention see the NEWS section, https://humanservices.hawaii.gov/snap-replacement-benefit-deadline-is-april-9-for-households-impacted-by-second-kona-low/

(Utility Bill Verification) Visit the Hawaiian Telcom website for information on issues affecting businesses and residences in the areas affected by the Maui wildfire. If you already have your login set up you can email or print our your Hawaiian Telcom bills. Call the number for help setting up your login or to get information on how a letter to prove service at your address can be sent to you.