Flood Relief Appliance Replacement Program | Hawaii Energy
Flood Relief Appliance Replacement Program
45 North King Street, 500, Honolulu, HI 96817
Eligibility
Persons who are a Hawaiian Electric bill-paying residential customer who live in specific zip codes and need replacement appliances as a result of the recent Kona Low storms in March and April 2026 may be eligible.
Zip codes:
Hawaii Island: 96704, 96710, 96719, 96720, 96728, 96737, 96740, 96749, 96750, 96760, 96764, 96771, 96772, 96773, 96774, 96776, 96777, 96778, 96780, 96781, 96783, 96785
Maui: 96713, 96753, 96761, 96790, 96793
Molokai: 96729, 96742, 96748, 96757, 96770
Oahu: 96706, 96707, 96712, 96717, 96730, 96731, 96734, 96744, 96762, 96786, 96789, 96791, 96792, 96795, 96797, 96813, 96814, 96815, 96816, 96821, 96822, 96825, 96826, 96857, 96863
(808) 537-5577
Voice
Application process
Visit the website to apply.
Service area
Oahu,Hawaii (Big Island),Maui,Molokai
Specific zip codes on Hawaii Island, Maui, Molokai, and Oahu.
--Applications end June 30, 2026--
Hawaii Energy and PHAD Home Appliances provide appliance replacement packages for residents that have been impacted by the 2026 storms.
Appliances include: Refrigerator with freezer, standalone freezer, clothes washer, and/or clothes dryer. Each appliance will cost between $250-$450 depending on size, with no minimum quantity and a maximum of one (1) of each appliance type per household.
To Place Your Order
Step 1: Review the various models and sizes available from our distributor, PHAD Home Appliance, https://phadhi.com/hawaiienergyfloodrelief#appliances
Step 2: Review, complete and submit the official application online. https://hawaiienergy.my.site.com/ApplicationSubmission/s/residential-application/flood-relief-appliance-program?_gl=1*xkflfr*_ga*OTQ1MzU2NzgxLjE3Nzc0ODc3NjY.*_ga_89CJXVJ3DS*czE3Nzc5MzAxMTkkbzYkZzEkdDE3Nzc5MzAxMjgkajUxJGwwJGgw*_gcl_aw*R0NMLjE3Nzc1ODU2NTIuQ2p3S0NBanctOHZQQmhCYkVpd0FvQTM5V3RDS1FBenBtRFRkd3pwbDRPdXdUVzBtQ0dEUURiTTctcXJBaWpQcDVWZExxbmE2SzhSek1ob0NWT0VRQXZEX0J3RQ..*_gcl_au*MTM3NjI4NjE1MC4xNzc3NDg3NzY1*_ga_GM6P54EF8W*czE3Nzc5MzAxMTkkbzUkZzEkdDE3Nzc5MzA1ODMkajYwJGwwJGgw
Step 3: Payment will be collected by PHAD Home Appliance. Please ensure you are ready to make payment to PHAD at the time of completing the order application. PHAD will contact you to receive payment.
Delivery and Payment
Oahu Residents
You may choose to have your appliance delivered to your home or picked up via will call at PHAD Home Appliance. On Oahu, PHAD will offer on-site installation. If your home is not site-ready for installation, appliances will be placed in the home and applicants will have to find a local resource to install their equipment.
Non-Oahu Residents
Hawaii Energy will be coordinating a central location on each island where appliances can be picked up. This location and date will be determined as orders come in. Mahalo for your patience as we work to coordinate shipping and drop-off to your islands. Please allow up to 45 days, depending on the delivery schedule. May take longer for Maui and Hawaii Counties.
Financial Assistance
Financial assistance may be available through organizations for households that are not able to afford the $250 co-pay. To learn more about available assistance, please contact each organization directly.
Please note that these organizations may have separate eligibility requirements to qualify for assistance. If you represent an organization that may be able to provide financial assistance, please contact Lianne Cameron at [email protected] to get involved.
What's Here
Providing organization
Hawaii Energy