State of Hawaii DOH - Vital Records - 2026 March Kona Low Document Replacement | Department of Health Vital Records - Oahu

The State of Hawaii Department of Health (DOH) Vital Records provides a waiver for the fee for the first copy of a birth, death, or marriage certificate for residents with an address in an impacted area who can attest to being impacted by the Kona Low Storms. Question: Will DOH accept temporary driver’s licenses and state ID cards from applicants ordering replacement vital records? Answer: YES, temporary driver’s licenses and state ID cards are acceptable. Question: Are there alternative documents that can be used to order a birth, death, or marriage certificate if all government-issued IDs are missing? Answer: Have a relative order the vital record with their valid ID. For all other questions, please call the Vital Records hotline or email [email protected]. Follow the steps outlined below to request the waiver for the fee or see the website, https://health.hawaii.gov/konalowstorm/files/2026/03/Kona-Low-Storms-Vital-Records.pdf. Step #1: Go to https://vitrec.ehawaii.gov/vitalrecords/order Step #2: Click/Use “Order as Guest”. Step #3: For fee waived orders select “Pick Up" AND enter “1” certified copy for DOH to waive the fee. Step #4: Under “Reason for Requesting a Certified Copy” – in the drop-down list, select “Other (Add a Reason)” and enter “March 2026 Kona Low Storms.” Step #5: Enter the following information below. Step #6: Refer to the explanations provided to help you select “Yes” or “No”. If you are requesting documents for another family member and you were not born or married in the State of Hawaii, you must provide additional documentation—such as certified birth or arriage certificates—to show your relationship to the registrant. If you have a valid government‑issued photo ID, select “Yes” and upload your ID. If you do not have a valid government‑issued photo ID, select “No.” After placing your order, please email [email protected] to inform us that you do not have valid ID for your online order. Step #7: You must select “Pay Cash” for fee to be waived. Step #8: After submitting your request, please call (808) 341-6066 or email [email protected]. Be sure to provide your Track Order Number (e.g., 2026-123456B/M/D) by phone or email.