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Representative payee or federal fiduciary services are for individuals struggling to, or are unable to, manage their finances. The program helps find a means to maintain financial stability while gaining the skills and discipline necessary to acquire financial responsibility. Kokua Support Services works closely with the Social Security Administration, Department of Veterans Affairs, and all third parties (case managers, landlords, creditors) to ensure clients funds are handled with the upmost care.

The Representative Payee program provides money management and budget counseling for individuals receiving Supplemental Security Income (SSI) / Social Security Disability Insurance (SSDI) benefits who are unable to manage their finances on their own due to a diagnosable mental illness. You may call Helping Hands Hawaii (HHH) directly, the State Adult Medical Health Division (SAMHD) eligibility line at (808) 643-2643 or the Ohana Health Plan Community Care Services (CCS) at (888) 846-42620.

Representative Payee Services: Provides financial management services to chronically mentally ill individuals which includes but not limited to: aiding/facilitating the payment of essential bills and providing weekly/bi-weekly/monthly allowances to participants. Also includes regular budget meetings, budgeting and financial management classes to individuals or households that meet eligibility requirements.