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Med-QUEST - Kaiser Permanente

711 Kapiolani Boulevard, Honolulu, HI 96813

(MedQUEST - Kaiser Permanente) Kaiser Permanente is a medicaid health insurance plan provider for Med-QUEST. Contact Kaiser if you have questions about how to get the care you need, need a Primary Care Physician (PCP), lose or misplace your health plan member card, need special assistance, or have a name or address change.

Customer Service - Oahu

1132 Kuala Street, Suite 400, Pearl City, HI 96782

(HMSA) Hawaii Medical Service Association (HMSA) Centers and offices offer in-person customer service to members and employers with an HMSA health plan as well as individuals who are looking to enroll in an HMSA plan. Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement.

AlohaCare - QUEST

234 Waianuenue Avenue, 105, Hilo, HI 96720

Hawaii Medical Service Association - QUEST Integration

818 Keeaumoku Street, Honolulu, HI 96814

(HMSA) Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement. Neighbor islands for HMSA QUEST Integration (Toll Free number): (800) 440-0640

Hawaii Medical Service Association - Medicare Akamai Advantage

818 Keeaumoku Street, Honolulu, HI 96814

(HMSA) Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement. Neighbor islands for Health insurance plans/Medicare Akamai Advantage (Toll Free number): (800) 660-4672

AlohaCare - QUEST

30 Oki Place, 205, Kaunakakai, HI 96748

Customer Service - Oahu

818 Keeaumoku Street, Honolulu, HI 96814

(HMSA) Hawaii Medical Service Association (HMSA) Centers and offices offer in-person customer service to members and employers with an HMSA health plan as well as individuals who are looking to enroll in an HMSA plan. Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement.

Hawaii QUEST - Molokai

65 Makaena Street, 110, Kaunakakai, HI 96748

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

AlohaCare - QUEST

1357 Kapiolani Boulevard, G101, Honolulu, HI 96814

Hawaii QUEST - West Hawaii

75-5591 Palani Road, 3004, Kailua Kona, HI 96740

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Hawaii QUEST - Lanai

730 Lanai Avenue, Lanai City, HI 96763

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Customer Service - Maui

700 Hookele Street, Suite 1220, Kahului, HI 96732

(HMSA) Hawaii Medical Service Association (HMSA) Centers and offices offer in-person customer service to members and employers with an HMSA health plan as well as individuals who are looking to enroll in an HMSA plan. Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement.

Customer Service - Hilo

303A E. Makaala Street, Hilo, HI 96720

(HMSA) Hawaii Medical Services Association (HMSA) Centers and offices offer in-person customer service to members and employers with an HMSA health plan as well as individuals who are looking to enroll in an HMSA plan. Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement.

MDX Hawaii

733 Bishop Street, 3000, Honolulu, HI 96813

Administers third party plans for health care benefits for the State of Hawaii. Makes drug and supplements available through employers.

Hawaii QUEST - Kapolei

601 Kamokila Boulevard, 415, Kapolei, HI 96707

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Health Insurance Marketplace

(Health Insurance Exchange) The Health Insurance Marketplace is for people who don’t have health coverage. If you don’t have health insurance through a job, Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), or another source that provides qualifying coverage, the Marketplace can help you get covered. Navigators help families and those in underserved communities gain access to health coverage options by helping them complete their Marketplace applications, access financial assistance through HealthCare.gov, and enroll in coverage through the Marketplace, Medicaid, or the Children’s Health Insurance Program (CHIP). Open enrollment starts November 1, 2022 for coverage that starts January 1, 2023 Consumers can enroll in quality and affordable health care coverage. Call to request a paper application be emailed to requestors. Sorry, we can’t accept questions or documents by email.

Hawaii QUEST - Oahu- Honolulu

1350 South King Street, 200, Honolulu, HI 96814

(Hawaii QUEST - Oahu) The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Hawaii QUEST - East Hawaii

1404 Kilauea Avenue, Hilo, HI 96720

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Customer Service - Kauai

4366 Kukui Grove Street, Suite 103, Lihue, HI 96766

(HMSA) Hawaii Medical Service Association (HMSA) Centers and offices offer in-person customer service to members and employers with an HMSA health plan as well as individuals who are looking to enroll in an HMSA plan. Offers medical, dental, vision, and drug health care plans to individuals and employers. Plan options include fee-for-service, preferred provider organization, health maintenance organization and plans for students, self-employed and Medicare supplement.

Hawaii QUEST - Maui

210 Imi Kala Street, 101, Wailuku, HI 96793

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

AlohaCare - QUEST

4370 Kukui Grove Street, 206, Lihue, HI 96766

AlohaCare - QUEST

210 Imi Kala Street, 206, Wailuku, AK 96793

Hawaii QUEST - Waipahu

94-275 Mokuola Street, 301, Waipahu, HI 96797

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD

Hawaii QUEST - Kauai

4473 Pahee Street, A, Lihue, HI 96766

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans. The QUEST program is designed to provide Quality care, Universal access, Efficient utilization, Stabilizing costs, and to Transform the way health care is provided to recipients. If you are enrolled in Med-QUEST and your contact information changed in the past two years, please update your contact information so you can stay enrolled. Call (800) 316-8005 or log in to your account to make the change (see the website). If you want to: -Change address -Change in income, assets, and household size -Check on application status -Find out your worker name and phone number -Get health plan contact phone number -Plan choice and enrollment -Replace your lost Medicaid ID card -Report out of state travel You can also call the Customer Services Call Center at: (808) 524 – 3370 - Oahu (800) 603-1201 or 711 TTY/TDD