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Provides trained volunteer mediators to act as impartial third parties who guide participants in conflict toward settlement. Handles divorce and family, neighbor, landlord/tenant, business cases, consumer/merchant, real estate, condominium, juvenile, and employer/employee cases, parenting plans, friend relationships, education, civil rights, Racketeer Influenced and Corrupt Organizations (RICO). Trainings and Youth Program also available. Cases mediated directly at Small Claims Court.

(Act 202) Mediation Services of Maui provides trained volunteer mediators to act as impartial third parties who guide participants in conflict toward settlement on past due rent.

(Act 278) Kauai Economic Opportunity has been contracted to administer the Eviction Mediation Pilot Program. This two-year pilot program requires early and free mediation between landlords and tenants before eviction for nonpayment of rent. The program runs February 5, 2026 - February 4, 2028. Tenants have 10 calendar days to respond to an eviction notice. If a tenant requests mediation in 10 day notice period, then the landlord must participate before filing for eviction. Mediation sessions are online via Zoom or in person, per request. For landlords, visit the website for more information and to submit a Landlord Intake Form to start the process. For tenants, call Kauai Economic Opportunity for assistance.

(Moratorium) Offers advice and assistance regarding violations of fair housing laws. Conducts investigations of fair housing complaints through the use of testers. Assists in referral of complaints for persons alleging violations of fair housing laws. Provides answers to fair housing questions. Distributes informational brochures. Conducts outreach presentations for groups in the community interested in the enforcement of fair housing laws. (800) 499-4302 Neighbor Islands Intake Service www.legalaidhawaii.org - main website www.fairhousinghawaii.org - direct site for the Fair Housing program https://www.legalaidhawaii.org/covid-19-legal-help.html - COVID-19 Legal Help and Resources https://www.legalaidhawaii.org/i-cant-pay-my-rent-mortgage.html - I can’t pay my rent/mortgage https://www.legalaidhawaii.org/locked-out-by-landlord.html - I have been locked out by my landlord

Provides mediation services to resolve disputes. Mediates domestic, neighborhood, landlord-tenant, small claims, juvenile, consumer-merchant, divorce, job related, contract and business disputes. Provides referrals to appropriate outside agency. [email protected] - Direct Mediation email [email protected] - general email

Provides mediation, facilitation, and conflict resolution education services to West Hawaii. Provides neutral third parties to assist both landlords and tenants, mediation brokers frank dialogue between landlords and tenants about options for solving rental disputes. Offering free mediation services for landlord-tenant relationships strained by COVID-19 conditions. https://whmediation.org/our-services/landlord-tenant/ - Landlord-Tenant Eviction Mediation Program For the Landlord-Tenant Eviction Mediation Program - To get started, call (808) 664-0991, Monday-Friday 8am-4pm or email [email protected]

(Act 278) The Mediation Center of the Pacific has been contracted to administer the Eviction Mediation Pilot Program. This two-year pilot program requires early and free mediation between landlords and tenants before eviction for nonpayment of rent. The program runs February 5, 2026 - February 4, 2028. Tenants have 10 calendar days to respond to an eviction notice. If a tenant requests mediation in 10 day notice period, then the landlord must participate before filing for eviction. Mediation sessions are online via Zoom or in person, per request. For landlords, visit the website for more information and to submit a Landlord Intake Form to start the process. For tenants, call The Mediation Center of the Pacific for assistance.

Legal Aid Society of Hawaii and its pro bono partners provide free legal information and assistance to qualifying individuals with low income impacted by the 2026 Kona Low storms regarding FEMA appeals, landlord tenant issues, vital document replacement, consumer matters, and immigration. We also provide free legal information resources on the website, https://www.legalaidhawaii.org/. Additional Phone Numbers: (800) 499-4302 Toll free

Kuikahi Mediation Center provides a variety of dispute prevention and resolution services to our East Hawaii community. We help individuals, families, organizations, businesses, schools, and others to find creative solutions to challenging situations.

(Moratorium) Provides information for landlords and tenants in residential rental situations. Maui office reopens Tuesday, August 15, 2023, please call the Oahu office. Visit the website for more information and the PDF of the Handbook for the Hawaii Residential Landlord-Tenant Code. COVID-19 Landlord-Tenant FAQs: https://cca.hawaii.gov/ocp/landlord-tenant-faqs/

Investigates complaints from dissatisfied consumers and advises those who have landlord and/or tenant problems. Will investigate complaints in the following areas: advertising, art galleries, car rentals, charitable solicitations, collection practices, credit sales, door-to-door sales, health clubs, interest and usury, investment schemes, Made-in-Hawaii goods, refunds and exchanges, unaccredited degree granting institutions, unfair or deceptive trade practices, unsolicited goods, or undisclosed charges.

(LSV-H) Legal Services for Veterans (LSV) offers free legal aid to homeless, and at-risk United States Veterans. Legal Services provided under the LSV Program include: -Housing: Landlord-tenant issues, foreclosure -Family: Custody, child support, Temporary Restraining Orders (TRO’s) -Criminal Defense: Outstanding warrants, driver’s license issues -Matters symptomatic of homelessness

(Act 278) Kuikahi Mediation Center has been contracted to administer the Eviction Mediation Pilot Program. This two-year pilot program requires early and free mediation between landlords and tenants before eviction for nonpayment of rent. The program runs February 5, 2026 - February 4, 2028. Tenants have 10 calendar days to respond to an eviction notice. If a tenant requests mediation in 10 day notice period, then the landlord must participate before filing for eviction. Mediation sessions are online via Zoom or in person, per request. For landlords, visit the website for more information and to submit a Landlord Intake Form to start the process. For tenants, call the Kuikahi Mediation Center for assistance.

Legal Aid and its pro bono partners provide free legal information and assistance to qualifying low-income individuals impacted by the Maui wildfires regarding FEMA appeals, landlord-tenant issues, replacing documents, unemployment benefits, immigration, disaster relief and insurance claims. We also provide free legal information resources that can be found on our website at https://www.legalaidhawaii.org/access-legal-resources.html For legal assistance related to the 2023 Maui fire, please leave your name, phone number, email address, and a brief description of your legal issue. Clients we be contacted to get additional information and with questions and determine eligibility for services. If you would like a free interpreter to assist on the call, please include the preferred language.

(EEM, Rapid Response Landlord-Tenant Mediation) The Mediation Center of the Pacific helps landlords and tenants negotiate realistic payment plans and maintain a positive working relationship through video conference. Landlords and tenants work with an impartial mediator who will help them discuss a variety of options such as payment plans, temporary rent reductions, deferred payments, and other creative solutions that will enable the landlord to continue receiving some level of payment and enable the tenants to craft a realistic future for remaining in their rental. If landlord and tenant have flexible schedules, mediation sessions can be scheduled in 5 business days. All mediation sessions are held on Zoom.