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File a Consumer Complaint

600 Pennsylvania Avenue NW, Washington, DC 20580

The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities. We collect complaints about hundreds of issues from data security and deceptive advertising to identity theft and Do Not Call violations, and make them available to law enforcement agencies worldwide for follow-up.

Better Business Bureau Great West and Pacific

1132 Bishop Street, 615, Honolulu, HI 96813

(Better Business Bureau of Hawaii) BBB provides services and programs for consumers, businesses and charities to advance marketplace trust. BBB offers: - Accreditation to businesses and charities based on standards of trust, accountability and transparency. - Educational Seminars and webinars for businesses For consumers, BBB offers: - Business and charity Reviews in US, Canada and Mexico to help them find those they can trust. - Marketplace (buyer/seller including business-to-business) dispute resolution services through conciliation, mediation and arbitration. - Customer Reviews that shows positive, negative and neutral experiences of business's customers. - Advertising Review services for local advertisements to determine their truthfulness. - Scam Tracker to collect scam reports nationwide to alert the community and help consumers avoid becoming victims. - BBB Auto Line program that assists auto warranty and lemon law related issues between consumers and participating auto manufacturers.

Office of Administrative Hearings

335 Merchant Street, Room 100, Honolulu, HI 96813

(Design Claim Conciliation Panel, Medical Claims Conciliation Panel, Medical Inquiry and Conciliation Panel, Mortgage Foreclosure Dispute Resolution Program) Conducts hearings on contested cases for the Department of Commerce and Consumer Affairs, including trade name/trademark revocation, unregistered securities, cable television, financial institutions, insurance, disciplinary actions against licensed professionals, and citations for unlicensed activities (unlicensed contractors, etc.). Mortgage Foreclosure Dispute Resolution (MFDR) Program: With the assistance of the Judiciary Center for Alternative Dispute Resolution, DCCA has contracted with neutral services providers to supply qualified neutrals in order to facilitate dispute resolution between owner-occupants and their lenders.