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File a Consumer Complaint | Federal Trade Commission

File a Consumer Complaint

600 Pennsylvania Avenue NW, Washington, DC 20580

Hours

MON: 8:30 am - 5:00 pm TUE: 8:30 am - 5:00 pm WED: 8:30 am - 5:00 pm THU: 8:30 am - 5:00 pm FRI: 8:30 am - 5:00 pm SAT: Closed SUN: Closed

Application process

TO FILE A COMPLAINT ON A BUSINESS: The FTC is the nation’s consumer protection agency. If a business doesn’t make good on its promises or cheats you out of your money, the FTC wants to know. File a complaint at http://ftc.gov/complaint or call.

Fees

No fees

Service area

All Islands,Oahu,Hawaii (Big Island),Maui,Kauai,Molokai,Lanai,Niihau

The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities. We collect complaints about hundreds of issues from data security and deceptive advertising to identity theft and Do Not Call violations, and make them available to law enforcement agencies worldwide for follow-up.

Providing organization

Federal Trade Commission