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Provides assistance with complaints about cable television service. Cannot dictate the contents of programs. Accepts applications from person(s) desiring to provide cable television services. Person(s) wishing to take over an existing system through a franchise transfer must file an application with the division. Regulates rates for the basic service, associated equipment and installations.

(RICO) Investigates and prosecutes consumer complaints against industries requiring a professional or vocational license. Each office is authorized to accept written complaints. Oral or anonymous complaints may be accepted. Distributes applications for professional or vocational licenses.

Enforces federal laws related to mail fraud or improper use of mail system. Will assist callers that are concerned they received mail with anthrax. For other mail service issues, call (800) 275-8777 or 1 (800) ASK-USPS.

Regulates the manufacture, importation, sale and consumption of intoxicating liquors. Oversees liquor license applications. Hears and determines all complaints regarding violations of the liquor control laws of the state, or complaints regarding violations of rules and regulations established by the Liquor Commission. Imposes fines or punishment as may be provided by law. Adopts rules and regulations which have the effect of laws in the county. Enforces the provisions of the liquor laws. Grants, renews or refuses applications for liquor licenses. After an establishment has a liquor license, Commission investigators make periodic checks at the establishment. Conference room available for county related meetings.

Maintains professional association for attorneys. Mediates/arbitrates fee disputes. Helps with judicial administration of courts. Formal Complaints against attorneys handled by Disciplinary Counsel.

Handles complaints about new or used cars, dealer sales, or service.

Regulates the manufacture, importation, sale and consumption of intoxicating liquors. Oversees liquor license applications. Hears and determines all complaints regarding violations of the liquor control laws of the state, or complaints regarding violations of rules and regulations established by the Liquor Commission. Imposes fines or punishment as may be provided by law. Adopts rules and regulations which have the effect of laws in the county. Enforces the provisions of the liquor laws. Grants, renews or refuses applications for liquor licenses. After an establishment has a liquor license, Commission investigators make periodic checks at the establishment. Conference room available for county related meetings.

RICO investigates complaints that allege possible licensing violations. Licensing violations vary depending upon the particular license, but include allegations such as professional misconduct, misrepresentation, poor workmanship, substance abuse, or operating without a required license. RICO receives complaints from a wide variety of sources, including consumers, boards, other law enforcement agencies, other state boards, businesses, competitors, and licensees.

Handles complaints for RICO concerning regulated vocations and professions. Complaints about unfair/deceptive business practices are also handled for the Office of Consumer Protection. Acts as referral agency for consumers with questions and complaints. Administers the State Certified Arbitration Program that settles lemon law disputes. The Hawaii “Lemon Law” helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer’s warranty. Provides basic information regarding business entities, professional and vocational license status, and complaints history on licensed professionals and merchants/businesses. Also provides information on business complaints history and on identity theft. Regulated Industries Complaints Office (RICO): http://cca.hawaii.gov/rico Office of Consumer Protection: http://cca.hawaii.gov/ocp (808) 587-3222 General consumer complaints (DCCA Hotline) (808) 587-3222 or (808) 587-3295 Identity Theft Hotline (808) 586-2790 Insurance Division (808) 586-2634 (Consumer Protection) - Landlord Tenant (808) 587-3295 Mortgage Brokers

Enforces liquor laws of Hawaii and the Liquor Control Commission's rules and regulations. Processes all applications for liquor licenses. Issues on & off-premise managers' cards.

Handles complaints for RICO concerning regulated vocations and professions. Complaints about unfair/deceptive business practices are also handled for the Office of Consumer Protection. Acts as referral agency for consumers with questions and complaints. Administers the State Certified Arbitration Program that settles lemon law disputes. The Hawaii “Lemon Law” helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer’s warranty. Provides basic information regarding business entities, professional and vocational license status, and complaints history on licensed professionals and merchants/businesses. Also provides information on business complaints history and on identity theft. Regulated Industries Complaints Office (RICO): http://cca.hawaii.gov/rico Office of Consumer Protection: http://cca.hawaii.gov/ocp (808) 587-3222 General consumer complaints (DCCA Hotline) (808) 587-3222 or (808) 587-3295 Identity Theft Hotline (808) 586-2790 Insurance Division (808) 586-2634 (Consumer Protection) - Landlord Tenant (808) 587-3295 Mortgage Brokers

Provides information and enforcement of Hawaii's liquor laws. Promotes public health, safety, and welfare through license registration and permits, employee education and training, complaint hotline, public information and awareness, compliance and enforcement.

Accepts and processes applications for liquor licenses. Enforces rules of the Liquor Control Commission and state liquor laws.

Kokua Line is not a social service agency. It is a column in the Honolulu Star-Advertiser newspaper that answers readers' questions on a variety of topics. Due to volume, not all questions can be answered; answers are published in the newspaper. The column runs Mondays through Fridays, usually on page B2.

Provides services to Realtor® members to assist them in the day-to-day running of their real estate business, including a Multiple Listing Service with computer access; coordinates member education, including Continuing Education required by the Real Estate Commission; has an arbitration and ethics complaint process available to Realtor® members and members of the public; offers Presidential Scholarships to graduating high school students. Wishing Well Mission Statement: To improve the educational experiences and opportunities of students of Maui County’s public schools by identifying specific needs and coordinating resources of potential donors with individual schools in the receipt of goods, services, and monetary funds.

Operates clearinghouse for consumer inquiries to Food and Drug Administration. Answers letters and telephone calls about products regulated by FDA including foods, drugs, medical devices, radiation emitting devices, veterinary drugs, and cosmetics.

Accepts comments or complaints for those concerned about how ethanol-blended gasoline affects their cars.

(RICO) Investigates and prosecutes complaints relating to licensed professional and unlicensed activity.

Operates a toll-free line to register complaints concerning matters within FAA's jurisdiction, e.g. carry on baggage, child safety seats, or user services provided by FAA, including pilot examinations, aircraft certification and facility operations. To report complaints on safety violations, such as planes flying to low, call the Flights Standards District Office.