Consumer Resource Center | Office Of Consumer Protection - Oahu
Consumer Resource Center
235 S Beretania St 8th Floor, Honolulu, HI 96813
Not limited.
MON: 7:45 am - 4:30 pm TUE: 7:45 am - 4:30 pm WED: 7:45 am - 4:30 pm THU: 7:45 am - 4:30 pm FRI: 7:45 am - 4:30 pm SAT: Closed SUN: Closed
Phone or write. Complaint form available.
No fees
All Islands,Oahu,Hawaii (Big Island),Maui,Kauai,Molokai,Lanai,Niihau
Handles complaints for RICO concerning regulated vocations and professions. Complaints about unfair/deceptive business practices are also handled for the Office of Consumer Protection. Acts as referral agency for consumers with questions and complaints. Administers the State Certified Arbitration Program that settles lemon law disputes. The Hawaii “Lemon Law” helps consumers who buy or lease new motor vehicles and have repeated problems in getting their vehicles repaired under the manufacturer’s warranty. Provides basic information regarding business entities, professional and vocational license status, and complaints history on licensed professionals and merchants/businesses. Also provides information on business complaints history and on identity theft. Regulated Industries Complaints Office (RICO): http://cca.hawaii.gov/rico Office of Consumer Protection: http://cca.hawaii.gov/ocp (808) 587-3222 General consumer complaints (DCCA Hotline) (808) 587-3222 or (808) 587-3295 Identity Theft Hotline (808) 586-2790 Insurance Division (808) 586-2634 (Consumer Protection) - Landlord Tenant (808) 587-3295 Mortgage Brokers
State of Hawaii Department of Commerce and Consumer Affairs