Programs that help nonprofit organizations, small businesses and other groups conduct a formal study which allows them to compare their effectiveness in achieving their mission to that of successful organizations within the same industry or another using reference points (benchmarks) which are widely understood to embody a standard of excellence for a particular business process or service. Benchmarks are measurable achievements which can be used for goal setting or to compare performances between similar organizations. Benchmarking allows organizations to demonstrate their efficiency, if the comparisons are favorable, or to systematically identify and adapt or adopt the successful business practices of other organizations to improve their own performance.
No programs.