Individuals who plan, install, configure and support an organization's local area network (LAN), wide area network (WAN), and/or Internet system or a segment of a network system. They provide day-to-day onsite administrative support for software users in a variety of work environments including professional offices, small businesses, government and large corporations; and train staff in procedures for maintaining and troubleshooting network errors, failures and anomalies, and problems with related systems including printers, workstations, cabling and network hardware (servers, routers, switches and firewall). Responsibilities include installing service packs, security patches, file upgrades and product updates/upgrades; placing hardware/software orders; tracking software licensing and product keys; maintaining inventories of technology assets; backing up data servers and maintaining service contracts with workstation, server and network equipment manufacturers.
No programs.