Programs that provide assistance for non-citizens who are having difficulty understanding and/or obtaining access to the government-sponsored entitlement programs and social services for which they are eligible including housing programs, employment assistance and job training, medical assistance, and other government entitlements. The program may help these individuals understand the eligibility criteria for benefits and services, the benefits/services available, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with benefits administration and social service staff; and/or represent them in administrative processes or judicial litigation. Included are benefits counseling organizations that offer a range of advocacy services and legal aid programs that offer more formalized legal assistance.