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(HECO) Payment plans available to residential and Schedule G small commercial accounts. Payment plans require on-time payment of future monthly bills and the payment arrangement plan/payment extension amount. Customers that have an overdue balance and are not currently on a payment plan, visit this website https://hawaiianelectric.com/paymentarrangement for assistance with a plan that works within your means and avoids disconnection.

Request a payment arrangement with the Kauai Island Utility Cooperative by filling out an online form. Payment Arrangement Plans of up to 3 months are offered for members having difficulty retiring a past due balance. Financial Assistance programs are available through partner agencies. More information can be found at: https://www.kiuc.coop/payment-assistance

(HECO, Power Outage) Provides electrical connection, disconnection and repair services. To report an outage on Oahu: Call (855) 304-1212 or visit us online at https://hawaiianelectric.com/ReportOutage Customers that have an overdue balance and are not currently on a payment plan, visit this website https://hawaiianelectric.com/paymentarrangement for assistance with a plan that works within your means and avoids disconnection.