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Hele-on Shared Ride Taxi Program | County of Hawaii Mass Transit Agency

Hele-on Shared Ride Taxi Program

2299 Hoolaulima Road, 2299 Hoolaulima Road, Hilo, HI 96720

Eligibility
Hele-On Shared Ride Taxi Program may be available to you upon purchase of taxi coupon books. If you require the use of an ADA vehicle due to your disability, you must complete a Disability Identification Card application that requires your physician's certification and signature. Call or vist our webpage for more details.
Hours
Administration Monday-Friday 7:45am-4:30pm Closed on County observed holidays Mooheau bus terminal Monday-Friday 8am-4:30pm Excluding County holidays Monday-Saturday 6am-6pm Shared ride taxi service is available in the Hilo urbanized area Additional hours subject to carriers discretion Administration Monday-Friday 7:45am-4:30pm Closed on County observed holidays Mooheau bus terminal Monday-Friday 8am-4:30pm Excluding County holidays Monday-Saturday 6am-6pm Shared ride taxi service is available in the Hilo urbanized area Additional hours subject to carriers discretion
Application process
Pre-purchase taxi coupon books. If you require the use of an ADA vehicle due to your disability, you must complete a Disability Identification Card application that requires your physician's certification and signature. Applications and order forms can
Fees
$30 book of 15 coupons, $25 book of 10 coupons, $15 book of 5 coupons, $6 for individual coupons; 1 to 4 miles = 1 coupon per person, 4.1 - 9 miles = 2 coupons per person. Taxi Coupons order forms may be found on our website.
Service area
Hawaii (Big Island)
The Mass Transit Agency (MTA) offers a shared ride taxi program for as little as $2.00, within the urbanized area of Hilo. Travel is limited to 9 miles. Carriers maintain the right to consolidate rides.
Providing organization
County of Hawaii Mass Transit Agency
Create a high-quality, multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors.