Ombudsman, The Office of | State of Hawaii - Office of the Ombudsman

Investigates complaints by members of the public about specific actions of executive agencies of the state and county governments. Determines whether a complaint is justified by comparing an agency's actions against what the law requires as well as the principles of sound, fair, and reasonable administrative practice. Has no enforcement powers but tries to resolve justified complaints through recommendations and reasoned persuasion. By law, elected officials, courts, the federal government, and private entities are excluded from the Ombudsman's jurisdiction.