Division of Consumer Advocacy | Division Of Consumer Advocacy

Division of Consumer Advocacy

335 Merchant Street, Rm.326, Honolulu, HI 96813

Eligibility

Not limited.

Hours

MON: 7:45 am - 4:30 pm TUE: 7:45 am - 4:30 pm WED: 7:45 am - 4:30 pm THU: 7:45 am - 4:30 pm FRI: 7:45 am - 4:30 pm SAT: Closed SUN: Closed

(808) 586-2800

Voice

(808) 586-2780

Fax

Website

http://cca.hawaii.gov/dca

Application process

Does not provide direct services to the public.

Fees

No fees

Service area

All Islands,Oahu,Hawaii (Big Island),Maui,Kauai,Molokai,Lanai,Niihau

Represents utility and transportation consumer interests at the Public Utilities Commission and federal agencies. Does not handle individual complaints against utilities or transportation companies (those are handled by the Public Utilities Commission which is administratively attached to the state Department of Budget and Finance). The division assists and represents customers of utility services as a whole rather than a single customer or select group of people.

What's Here

Group Advocacy

Providing organization

State of Hawaii Department of Commerce and Consumer Affairs